Refund Policy for Pressmaster.ai

I. General Information on Data Protection & Data Subject Rights

§1 General information

Data protection is an important topic. In the following, we provide information about the collection and processing of personal data. Personal data is all data that can be related to you personally.

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Person responsible according to Art. 4 para. 7 DSGVO

BV Bestseller Verlag GmbH

Universitätsstraße 60

44787 Bochum

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Data Protection Officer

You can reach the personally appointed data protection officer of our company at the following address:

Herr Patrick Grihn
grihn@dsb.ruhr
DSB Ruhr
℅ nextindex GmbH & Co. KG
Grabenstr. 12
44787 Bochum

If you have any questions about processing, security or a request for information, you can contact them directly in confidence.

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§2 General overview of data and processing operations

We want to offer you the required clarity according to Art. 12 DSGVO. Therefore, the following overview of the processing:‍

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Types of data processed:

• Usage data Communication data (When accessing a website, IP address, device information, access time and access time, etc.)
• Contact details when registering or entering data
• Inventory data (name, company, address)
• Communication data (if applicable, meta data on calls, e-mails)
• Content data (especially when sending mails)

Furthermore (internally) the following additional data for our customers, interested parties, suppliers and business partners for the provision of services in the area of offers and contracts, service and marketing, direct advertising and customer care:

• Contract data
• Customer inventory data (CRM)
• Supplier data
• Payment data
• Order data and invoice data

Persons concerned (categories)

• Users of this website (also called visitors)
• Customers
• Suppliers

Purposes

• Operating the website and providing the information
• Ensuring the operation of the website and our systems (e.g. firewall)
• Communication with our customers
• Answering inquiries
• Website optimization and analysis
• Providing information for our (potential) customers

§3 Your rights

You have the following rights with respect to us regarding the personal data concerning you:

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Shortly:

• Right to information,

• Right of rectification or erasure,

• Right to restriction of processing,

• Right to object to processing,

• Right to data portability,
• Right to lodge a complaint with the data protection supervisory authority about our processing of your personal data.

Detailed rights:

• in accordance with Art. 15 DSGVO to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
• in accordance with Art. 16 DSGVO to immediately demand the correction of incorrect or completion of your personal data stored by us;
• pursuant to Art. 17 DSGVO to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
• to request the restriction of the processing of your personal data in accordance with Art. 18 DSGVO, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 DSGVO;
• pursuant to Art. 20 DSGVO to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
• to revoke your consent at any time in accordance with Art. 7 (3) DSGVO. This has the consequence that we may no longer continue the data processing based on this consent for the future, and
• complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.

Exceptions:

The right to erasure does not exist insofar as the processing is necessary to

• to exercise the right to freedom of expression and information;
• for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
• for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
• for the assertion, exercise or defense of legal claims

§4 General legal basis

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.If the processing is necessary for the protection of a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the first-mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO serves as the legal basis.Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) lit. a DSGVO serves as the legal basis.

II. Website

§5 Provisions for users of the website

General data when calling the page

In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server in order to display our website to you and to ensure stability and security. The processing is based on Art. 6 para. 1 lit. f DSGVO (Legitimate Interest).

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Logfiles

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The processing is based on Art. 6 para. 1 lit. f DSGVO (Legitimate Interest).The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

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Cookies

In addition to the previously mentioned data, cookies may be stored on your computer when you use our website. Cookies are small text files through which certain information can flow to us.We use technically necessary cookies for the purpose of security and technical implementation of the website. The processing is based on Art. 6 para. 1 lit. f DSGVO (Legitimate Interest).These cookies are usually deleted after logging out or when closing the browser.In addition, we use cookies for the purpose of analyzing user behavior or for marketing purposes.These cookies are deleted after a specified period.Unless otherwise stated in this privacy policy, the processing is based on Art. 6 para. 1 lit. f DSGVO (Legitimate Interest). Otherwise, on the basis of consent pursuant to Art. 6 para. 1 lit. a DSGVOSe can delete the cookies stored on your computer at any time in the browser settings.Furthermore, you can configure browsers so that it either deletes cookies when you close the browser, or generally rejects cookies.We point out that you may not be able to use some features of our website properly without cookies.‍.

§6 Third party services

a) General services

We use services of third-party providers to make the internet offer as a whole more user-friendly, effective and secure. This also includes the use of analysis tools. We use analytics tools for the purpose of analyzing user behavior in order to optimize our website.Unless otherwise stated in this privacy policy, the use of analytics tools is based on the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f DSGVO. This is particularly the case if the service data is only collected pseudonymously and the respective service does not use the data for its own purposes.

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Google-Services 

We use various services of the provider Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland on our website. A company registered and operated under the laws of Ireland (registration number: 368047). ‍The use of Google services takes place only after your informed consent on the basis of Art. 6. para. 1 lit. a DSGVO. ‍Google uses cookies in connection with the services and functions, which may be stored on your terminal device. The information generated by the cookies (e.g. about your use of the website) may be transmitted to a server in the USA and stored there. This may also include your IP address. As a rule, your IP address is stored anonymously. In the case of a transfer to the USA, no sufficient level of data protection can be guaranteed. In particular, access by authorities in the USA cannot be ruled out. The transfer takes place on the basis of Art. 49 para. 1 lit. a DSGVO (consent).

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We use the following services and features from Google:

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Google Analytics

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user.‍We use Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in abbreviated form, thus excluding any reference to a person. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is thus immediately deleted.‍This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Google Ads

We use the offer of Google Ads to draw attention to our website on external websites or search engines. ‍As part of this, we use the remarketing function of Google Ads. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network. For this purpose, Google stores cookies to uniquely identify a web browser on a specific end device. We do not receive any information with which users can be personally identified.In addition, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking.Each Google Ads customer receives a different cookie. The cookies cannot be tracked across Google Ads customers' websites. The information collected using the conversion cookie is used to create conversion statistics for Ads customers. We do not receive any information that personally identifies users as part of this.

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Google Tag Manager
We use the Google Tag Manager. This service is used to efficiently manage so-called "tags" (small code elements on the website). Through this service, we can more easily use other Google services, among others.

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Youtube
We have integrated YouTube videos into our online offer, which are stored on https://www.YouTube.com and can be played directly from our website. These are all embedded in "extended data protection mode", which means that no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos, data is transmitted. We have no influence on this data transmission.Objection options:You have several options to object to the collection and processing of your data by Google, or to restrict you.

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• You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
• You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de .(Applies only to data collected and processed as part of Google Analytics).
• You can at any time revoke the consent you have given for the processing of data by Google services. You can do this by deleting the cookies from your browser and not giving your consent the next time you visit our website.
• If you have a Google account, you can make settings regarding the type, scope, and storage of data by Google in the account management under the menu item "Data & Personalization".

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For more information on the purpose and scope of data collection and processing, please refer to Google's privacy policy (https://policies.google.com/privacy?hl=de&gl=de).

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Facebook-Pixel and Custom Audiences

We use the Facebook Pixel and Custom Audiences of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.By using the Facebook Pixel, we can see whether a Facebook ad was successful and led to a purchase. Furthermore, we receive statistical data from Facebook to optimize the effectiveness of our ads. We use Facebook Custom Audiences with the remarketing function so that, for example, interest-based advertisements from us can be displayed to you when you visit Facebook. The use is based on Art. 6 para. 1 lit. a DSGVO (consent). It is possible that data will be transferred to the USA. In the case of a transfer to the USA, no sufficient level of data protection can be guaranteed. In particular, access by authorities in the USA cannot be ruled out. The transfer takes place on the basis of Art. 49 Para. 1 lit. a DSGVO (consent). For more information, please refer to the data protection information of Meta https://www.facebook.com/about/privacy/ .

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Vimeo

On this page, videos of the platform "Vimeo" of the provider Vimeo.com, Inc. 330 West 34th Street, 5th Floor. New York, New York 10001, USA. Privacy policy: https://vimeo.com/privacy. The use of Vimeo is based on Art. 6 para. 1 lit. a DSGVO (consent).When using Vimeo, data may be transmitted to the USA.In the case of transmission to the USA, no sufficient level of data protection can be guaranteed. In particular, access by authorities of the USA cannot be excluded. The transmission takes place on the basis of Art. 49 para. 1 lit. a DSGVO (consent).

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Webflow

This website is hosted on Webflow's Content Delivery Network (CDN). This is a service provided by Webflow Inc,398 11th Street, 2nd Floor, San Francisco, California, 94103. The Webflow CDN makes duplicates of a website's data available on various Webflow servers distributed around the world. This provides faster website load times, increased resilience, protection against brute force attacks, and increased protection against data loss. A large part of the elements and source code of this website are retrieved from the Webflow CDN when the page is called up. Through this retrieval, your IP address is transferred anonymously to Webflow's servers in other EU countries and stored there for 24 hours. This anonymized storage for 24 hours serves as protection against brute force attacks. Tracking or other further processing of this data does not take place. The use of the Webflow CDN is in the interest of a higher reliability of the website, increased protection against data loss, protection against brute force attacks and a better loading speed of this website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. When using Webflow, data may also be transferred to the USA. The transfer to the USA is based on Art. 46 DSGVO (EU standard contractual clauses).

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Matomo

We use the open source web analytics tool Matomo. The use is necessary for the maintenance of our systems and scaling of resources and is based on Art. 6 para. 1 lit. f DSGVO (Legitimate Interest). In order to form statistics of visitor flows, Matomo sets cookies on your terminal device to be able to recognize you. The data we store include IP address, operating system, time of call, etc.IP addresses are anonymized by six digits in our configuration and do not allow any conclusion about the actual connection. We operate Matomo independently on our web servers, so the data is not passed on to third parties. You can object to this processing using the opt-out window below or activate the "Do-Not-Track" setting in your browser. The data will be deleted when they are no longer needed to achieve the processing purposes. This is usually the case after 6 months at the latest.

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Calendly

On our website you have the possibility to make an appointment with us. We use "Calendly" for this purpose. Calendly is a service of Calendly, LLC, 1315 Peachtree St NE, Atlanta, GA 30309, https://calendly.com.

The processing is carried out for the purpose of booking appointments on the basis of Art. 6 (1) lit a DSGVO (consent). Your consent is voluntary and can be revoked at any time.  If used, data may also be transmitted to the USA.  In the case of a transfer to the USA, no sufficient level of data protection can be guaranteed. In particular, access by authorities in the USA cannot be ruled out. The transfer to the USA takes place on the basis of Art. 49 para. 1 lit. a DSGVO (consent).

Further information can also be found at https://calendly.com/pages/dpa .

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§7 Provisions for the contact form and e-mail contact

Our website contains a contact form that can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:

• User name
• E-Mail
• Phone Number
• Message
• Address, company, position (voluntary)

The following data is also stored at the time the message is sent:

• The IP address of the user
• Date and time of registration

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.We process the respective personal data for the purpose of processing the conversation (contact, response) on the basis of legitimate interest pursuant to Art. 6. para. 1 lit. f DSGVO.There is no disclosure of data to third parties in this context.The data will be deleted if they are no longer needed to fulfill the purpose of processing.
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III. Newsletter subscribers

§8 Newsletter terms and conditions

We offer a newsletter to which you can subscribe on our site.Here we process your e-mail address for the purpose of sending the newsletter. Optionally, you can also voluntarily provide your name and title. We process this data for the purpose of personal address.We send the newsletter only after your express consent in accordance with Art. 6 para. 1 lit. a DSGVO.You can revoke your consent to the sending of the newsletter at any time. The revocation can be done by clicking on the link provided in each newsletter email or on our website.We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website.  With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests.The creation and analysis of the user profile is carried out on the legal basis of legitimate interest pursuant to Art. 6 para. 1 lit f DSGVO for the optimal and customer-oriented design of the newsletter.Your data will only be used for sending the newsletter.
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IV. Applications

§9 Provisions for applicants

Purposes and legal bases of processing

We process your applicant data for the purpose of and within the scope of the application process and to find a suitable position in the company in accordance with the legal requirements. The processing of your data is carried out for the fulfillment of our (pre)contractual obligations within the scope of the application procedure in accordance with Art. 6 para. 1 lit. b. DSGVO Art. 6 para. 1 lit. f. DSGVO insofar as the data processing becomes necessary for us, e.g. within the scope of legal procedures (in Germany, § 26 BDSG also applies).

We only process the data provided by you. The necessary applicant data can be found in the respective job advertisements. This includes, for example, the information on personal master data, contact data, career history, qualifications and the documents belonging to the application, such as cover letter, resume and the certificates. In addition, you can sometimes and voluntarily provide us with additional information. By submitting the application to us, applicants consent to the processing of their data for the purposes of the application process in accordance with the nature and scope set out in this privacy policy. Insofar as special categories of personal data within the meaning of Art. 9 (1) DSGVO are voluntarily communicated within the scope of the application procedure, their processing is additionally carried out in accordance with Art. 9 (2) lit. b DSGVO (e.g. health data, such as severely disabled status or ethnic origin). Insofar as special categories of personal data within the meaning of Art. 9 (1) DSGVO are requested from applicants as part of the application process, their processing is additionally carried out in accordance with Art. 9 (2) a DSGVO (e.g. health data, if this is necessary for the exercise of the profession).
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Disclosure of data (recipient)

Your data will not be disclosed to third parties. Furthermore, your data will only be processed and made available to the necessary units within the responsible unit.
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Storage duration

The data provided by applicants may be further processed by us for the purposes of the employment relationship in the event of a successful application. Otherwise, if the application for a job offer is unsuccessful, the applicants' data will be deleted unless you have given us your consent to continue storing it (talent pool).The applicants' data will also be deleted if an application is withdrawn, which the applicants are entitled to do at any time. Subject to a justified withdrawal by the applicants, the data will be deleted after the expiry of a period of six months so that we can answer any follow-up questions about the application and meet our obligations to provide evidence under the Equal Treatment Act (AGG). Invoices for any reimbursement of travel expenses are archived in accordance with tax law requirements.
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Talent Pool

As part of the application process, you have the opportunity to be included in the talent pool. In this case, we will continue to store the data provided in the application, even in the event of rejection, in order to inform you about other vacancies.The processing is based on Art. 6 para. 1 lit. a DSGVO (consent). The data will be deleted if you revoke your consent to the processing. Otherwise, they will be deleted at regular intervals if we think that the application is no longer relevant for us or too much time has passed.
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Notes on e-mails

Applications may contain sensitive data. E-mails are usually not encrypted end-to-end. We therefore recommend that you apply via the application form or, if necessary, by mail.‍ If you do apply via e-mail, please only use the e-mail address provided for the application so that we can protect and handle the data in the best possible way.

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V. Status of the privacy policy

The privacy policy is occasionally adapted to comply with changes in the business process and the legal side. You will always find the latest status on the website. Status: September 2023

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